Head of Credit Management | Governance

About AfterPay

At AfterPay we have a clear goal: to be the leading partner for pay-after-delivery solutions in the European e-commerce market. A central part of our strategy is a convenient and safe payment process via the AfterPay portal requiring just a few finger taps. Whether by invoice, direct debit or instalment payments – customers decide how and when they want to pay and are provided with many innovative tools. AfterPay is clearly focused on the wishes and needs of its users: our highest aim is customer satisfaction, with which we want to achieve long-term, successful customer loyalty. In the AfterPay team, you will not only work in a highly motivated team, you can also be involved in designing a new, innovative product.

AfterPay is powered by Arvato Financial Solutions.

About Arvato Financial Solutions

Let's be honest, finance is complicated. So we at Arvato Financial Solutions are proud to be guiding international as well as renowned local companies through the complex world of cash flows. Whether our customers sell shoes in e-commerce or offer telecommunications services, our services ensure efficient credit management for the best possible financial performance. Our approximately 7,500 employees solve new challenges in payments and complex data riddles every day, and do so cleverly, analytically and with an eye for every little detail as that is our DNA. We are seeking colleagues who want to take an active part in this - whether they are young professional, IT specialists, data analysts, advisers, managers or lateral entrants. Moreover, thanks to our presence in around 20 countries with a focus on Europe and America, there will usually be the right job available nearby. Innovate Yourself.

We live in a time where almost everything is available, almost all the time. This makes decisions hard sometimes, especially when shopping online. Paying after delivery gives you relaxation and confidence. So, what about an online shopping trip, where you pay only for what you want and when you want to?

With more than 100 passionate co-workers, operating in nine countries, we work on improving our service and quality towards our customers and partners every day. Working at AfterPay means working in an informal, international and dynamic environment, where you can really make a difference.

Head of Credit Management

We are looking for a highly motivated and passionate person to lead our AfterPay credit management team. As Head of Credit Management, you are responsible for creating, administering, preparing and providing all necessary reporting according to group and divisional requirements. Are you data driven, enthusiastic and a real team player? Do you like working in an international organization? Then read on!

Your tasks & responsibilities:

As Head of Credit Management, you are part of the newly established and international function Governance. You will lead the credit management team with the freedom to fill in the role at your own discretion. We are looking for someone that motivates and inspires others and moves people towards personal growth. Credit management has no secrets for you. With your backpack filled with experience, you create models, processes and procedures to help us limit risk and maximize success!

What you might do during a working day:

  • Contribute to the ongoing development of AfterPay risk strategy
  • Establish and administer AfterPay credit policy, operational onboarding routines as well as review checklists
  • Business ownership price calculation tool / risk based pricing routines
  • Underwriting according to credit policy and onboarding routines
  • Governance for credit documentation and bad debt evaluation routines on business unit level
  • Prepare and consolidate special credit applications (e.g. board level, international scale, partner setups)
  • Monitor Know Your Customer (KYC) routines
  • Prepare and attend divisional credit management meetings (DCC)
  • Follow up business case Key Performance Indicators (run portfolio review routines)
  • Analyze and monitor client credit worthiness

  • Divisional senior management
  • Divisional & Business Unit legal, compliance, control, analytics (BI) and divisional expert for

  • funding
  • Business Unit credit management responsible (own team), sales and operations

  • Organizational:
  • Location Amsterdam
  • Reports to Director Governance, Risk & Compliance AfterPay International

Your profile:

  • Academic educational skills
  • Highly motivated
  • Strong team player – collaborative attitude
  • Attracted by digitalization of processes
  • Data driven
  • At least 3 years relevant professional experience in e-commerce or payment industry
  • Experience in cross divisional and group work environments on an international level
  • Excellent verbal and written skills in English language - a Nordic language, Dutch and/or German is highly appreciated 


Send your motivation and resume to Manon Plantinga,

Responses without motivation will not be taken into consideration and acquisition based on this vacancy will not be appreciated.


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